Shipping policy
We are committed to preparing and shipping your order as quickly and carefully as possible. Below you'll find everything you need to know about processing times, shipping options and delivery.
Order Processing
Orders are processed within the next business day after they are placed.
Orders placed on weekends or public holidays will be processed on the next available business day.
Once your order has been shipped, you will receive a confirmation email with a tracking link.
Delivery Times
Estimated delivery times are calculated by combining order processing time and transit time.
Transit times are expressed in business days and are estimates only. While we do our best to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including carrier disruptions, adverse weather conditions or customs procedures where applicable.
Italy
The following shipping options are available:
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Standard Shipping, with 3-5 business days transit time
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Express Shipping, with 48 hours transit time
Pickup Point delivery is also available for Standard Shipping.
Standard Shipping is free on all orders over €50.
Poland, Slovenia, Germany, Austria, Netherlands, Hungary, France, Spain, Portugal, Luxembourg, Belgium
Estimated transit time: 3-5 business days
Standard Shipping is free on all orders over €100.
Czech Republic, Denmark, Estonia, Latvia, Lithuania, Romania, Bulgaria, Slovakia, Sweden, Ireland, Croatia, Finland
Estimated transit time: 3-6 business days
Standard Shipping is free on all orders over €100.
Greece, Malta and the Balearic Islands (Spain)
Estimated transit time: 3-6 business days
Remote Areas
While we ship to most destinations we serve, a small number of remote or hard-to-reach areas may incur exceptionally high shipping costs that are not reflected at checkout. In these rare cases, we will contact you as soon as possible to discuss the available options. If we are unable to reach a suitable solution, we reserve the right to cancel the order and issue a full refund.
If your address is unavailable at checkout because it falls within an excluded delivery area, please contact us at bonin.brand@gmail.com. We will do our best to find a suitable shipping solution whenever possible.
Shipping Rates
Shipping rates are displayed at checkout based on your delivery destination.
Tracking Your Order
Once your order has been dispatched, you will receive an email containing your tracking number and a link to follow your shipment.
Please allow some time for the tracking information to become available after dispatch.
Questions?
If you have any questions regarding shipping or your order, please contact us at bonin.brand@gmail.com or through our Contact Form. We will be happy to help.